Mobile compatibility

13 April 2018 12:05

we are experiencing some incompatibilities with Safari on iPhone. 3D scenes from htmls generated with B4W fail to load.

The console log from the mobile browser contains a TypeError message. Looking into the html file, we tracked the relevant code snippet (see the 2nd attachment).

We'd like to report this issue and ask you if there is a solution or a workaround at this time being.
16 April 2018 12:29
Do yo mean html-export?
Does simple cube exported to html also cause crash?
Only your scenes fail to load or there is something from sdk?
Alexander (Blend4Web Team)
19 April 2018 15:18
Yes. We just verified - a simple cube loads fine. Nothing from the SDK afaik.
20 April 2018 12:47
Could you upload an html with the issue?
Alexander (Blend4Web Team)
15 July 2018 00:25
This is why I can't use it on my iPhone 7. Now I can understand the reason behind the unsuccessful login. But I have already made a mistake. I have said some harsh words to the executives of Apple Customer Support. They always told me that the problem is on this site but I never understand what they are trying to say.
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