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Firfox crashes

25 February 2015 20:37 #1507
Blend4Web elements cause my Firefox 35.0.1 to crash on two machines, one running Xubuntu 14.04 64-bit (Linux) and the other Windows 8.1 64-bit.
I didn't keep count but I'd say this happens about once every four page loads on Linux. In Windows 8.1 it's quite rare.

The crashes happen both on the Blend4Web site (including this forum) and with my own simple creations. On refreshing the LuckeyProductions website FF crashed and generated this report.
25 February 2015 21:07 #1508
Hi Frode, and welcome to this forum!

On Linux, you got "OpenGL: X.Org – Gallium 0.4 on AMD CEDAR – 3.0 Mesa 10.1.3". This is known behavior of buggy open source AMD drivers.
On Windows, try to install latest drivers and see what happens.

Also the answers to these questions can be helpful:

1. Do non-Blend4Web WebGL demos work for you?
2. Does Chrome browser work? On Linux, on Windows?
3. How does Windows FF crash report look like?




Development Lead | Twitter
26 February 2015 06:58 #1511
Ah ok. Good to know.

It's quite irregular. But I'll keep your suggestions in mind. Thanks.

The crash in windows was a while ago. Everything also works fine btw in a latest Xubuntu live session on the same machine that runs Windows 8.1.
01 June 2015 07:36 #2596
Crash Report on Firefox. WebGL/B4W issue?

AdapterDeviceID: 0x0295
AdapterDriverVersion: 9.18.13.783
AdapterSubsysID: 220719f1
AdapterVendorID: 0x10de
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.1
AvailablePageFile: 11316236288
AvailablePhysicalMemory: 2689634304
AvailableVirtualMemory: 352153600
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 44367872
BreakpadReserveSize: 67108864
BuildID: 20150513174244
CrashTime: 1433028996
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
GraphicsCriticalError: |[0][GFX1]: CreateDataSourceSurfaceWithStride failed to initialize Size(890,590), SurfaceFormat::R8G8B8A8, 3560, false|[156][GFX1]: CreateDataSourceSurfaceWithStride failed to initialize Size(890,590), SurfaceFormat::R8G8B8A8, 3560, false|[157][GFX1]: Failed to create similar cairo surface! Size: Size(891,591) Status: 1|[153][GFX1]: CreateDataSourceSurfaceWithStride failed to initialize Size(890,590), SurfaceFormat::R8G8B8A8, 3560, false|[154][GFX1]: Failed to create similar cairo surface! Size: Size(1043,791) Status: 1|[155][GFX1]: CreateDataSourceSurfaceWithStride failed to initialize Size(890,590), SurfaceFormat::R8G8B8A8, 3560, false
InstallTime: 1431992748
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0295, AdapterSubsysID: 220719f1, AdapterDriverVersion: 9.18.13.783
D3D11 Layers? D3D11 Layers- WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+
OOMAllocationSize: 4096
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1277
StartupTime: 1433027931
SystemMemoryUsePercentage: 68
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 17159344128
TotalPhysicalMemory: 8580620288
TotalVirtualMemory: 4294836224
Vendor: Mozilla
Version: 38.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
useragent_locale: end-US
01 June 2015 17:25 #2604
Thanks for the report.
I think, crashes on Firefox are currently related to this bug which was recently fixed by Mozilla. I have tested nightly build version 41 and it performs stable.
Blend4Web developer
22 October 2015 14:17 #4537
Hi there,

I have tested Firefox 41.0.1 and 41.0.2 on two different machines and still get the memory leak (which is a real pity – wouldnt want to force my visitors into chrome…). Anything we can do about it?
26 October 2015 20:54 #4593
Hi philippo and welcome to this forum.

Could you please provide more info about your system in this topic?

Thanks.
Development Lead | Twitter
 
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